Though it may seem like Medicare enrollment over the phone would eliminate any risk of data breaches, this method of plan distribution is significantly more dangerous than any online alternative.
We’re continuing to see massive shifts in how society views the process of aging. The older Americans of today are increasingly ambitious, technologically adept, and eager for convenience — so why is the Medicare enrollment process still stuck in the past?
Older Americans are embracing technology at ever-increasing rates. From video calls to online grocery ordering, financial services, and now tele-health visits, older Americans have embraced the convenience of technology. They are ready for a digital Medicare shopping experience!
Medicare and Medicaid are two completely different programs that sometimes get confused with one another. Once you understand the difference, a larger issue emerges: the enrollment selection process for Medicare plans is far too complicated for older adults.
Older Americans are the most at-risk population for scams, particularly healthcare scams. Online platforms help alleviate the issue but need to be done right – with privacy at the foundation throughout the entire Medicare enrollment process.
Shocking stats show that millions of older Americans are in the dark when it comes to their healthcare. A big reason: the phone. It's long overdue that we drop the telephone as the means of distributing Medicare plans and move this process to the internet.
The change to technology for choosing Medicare plans is long overdue. The new generation of older Americans are internet savvy and deserve a new system that allows them to make their Medicare decisions themselves, while being presented with available options.
Telephones are a horrible way to talk about and then choose complex and critical products like a Medicare plan. The solution is simple: internet-based technology can solve for the communication downsides of the phone, while giving older Americans the best path to the right plan for them.
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